Return & Refund are strictly on a case to case basis and subject to our sole discretion but in any case subject to return request being made no later than fourteen (14) calendar days from the date your order(s) having been verified and confirmed, and provided the tag on the item remains INTACT as well as all conditions hereinafter-appearing fulfilled, we may entertain requests for return of item purchased due to the following reasons:-
- Wrong colour.
In order for us to entertain and review your request to return item(s) and for refund, kindly note the following:
- Item(s) which you intend to return must have the tag(s) INTACT in the original box;
- Item(s) are, at your own cost and expenses, to be delivered to our address at Lot 64, Far East Garden, Jalan Lintas, 88300, Kota Kinabalu, Sabah. no later than 14 calendar days from the date of your receipt of item(s);
Return request accepted by us will have a refund in the form of “stock credit” only with applicable validity period credited into your user account and no cash shall be returned or refunded.
Return policy shall not be applicable to food items and promotional items.